Privacy Policy

The General Data Protection Regulation (GDPR) is a major change to data privacy protection laws in the European Union (EU). It is designed to ensure data privacy and increase control of personal data for EU residents. It becomes effective May 25, 2018. Below it is explained how we collect data, why it is collected and who we share data with within the business.
This Privacy Policy applies to personal data that we collect from you as a customer (“you” or “your”). It provides information on what data we collect, why we collect the data, how it is used and the lawful basis on which your personal data is processed, and what your rights are under the applicable data protection and privacy laws, including the General Data Protection Regulation (“GDPR”).

Who we are

We are Kayleigh Williams Photography, 1 St Amand Drive, Abingdon OX15 5RQ. We are the data controller responsible for your personal data.

What we collect

We collect the following information from you:

Personal information: This includes your name, address, e-mail address; phone number; gender and date of birth; country, as well as the names, dates of birth, gender and other details about your family members and other participants in a photography session, together with any other information that you elect to provide to us.

Other Information: Personal details you choose to give when corresponding with us by phone or e-mail.

In providing our services we create photographs which may identify you, your family members and other participants and that may be considered personal data.  Our photographs may be produced in print and digital format.  You are responsible for ensuring that all participants in a photography session have been provided with a copy of this privacy policy.

How we use your personal information

We use your personal information to provide you with our services and to create and deliver the products you have requested and contact you regarding your use of the services. Such use is necessary to respond to or implement your request and for the performance of the contract between you and us.

As necessary we use your information for certain legitimate business interests, which include the following:

where we are asked to deal with any enquiries or complaints you make;

if you ask us to delete your data or to be removed from our marketing lists and we are required to fulfil your request, to keep basic data to identify you and prevent further unwanted processing; and

to (a) comply with legal obligations, (b) respond to requests from competent authorities; (b) protect our operations; (c) protect our rights, safety or property, and/or that of our affiliated businesses, you or others; and (d) enforce or defend legal rights, or prevent damage.

With your consent, we may use your photographs to promote and advertise our business, including (a) in our printed publications, presentations, promotional materials (including leaflets, brochures); (b) on our website and other digital advertising of our services; and (c) in social media forums such as Instagram, Pinterest and Facebook.

We may provide you with information about goods or services, events and other promotions we feel may interest you. We will contact you by email only with your consent, if this was given at the time you provided us with the personal data.

We may use your personal data for other purposes which you have consented to at the time of providing your data.

As used in this Privacy Policy, “legitimate interests” means our interests in conducting and managing our business. When we process your personal data for our legitimate interests, we make sure to consider and balance any potential impact on you, and your rights under data protection laws. Our legitimate interests do not automatically override your interests. We will not use your personal data for activities where our interests are overridden by the impact on you unless we have your consent or those activities are otherwise required or permitted to by law. You have the right to object at any time to the processing of your personal data that is based on our legitimate interests, on grounds relating to your particular situation (for more information on your rights, please see “Your Data Protection Rights” section below).

cookies

The Website uses cookies to store visitors’ preferences, record user-specific information on what pages users access or visit, customise Website content based on visitors’ browser type or other information that the visitor sends.  Cookies may also be used by third-party services, such as Google Analytics, as described herein.

 

Users may, at any time, prevent the setting of cookies, by the Website, by using a corresponding setting of your internet browser and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. However, if users deactivate the setting of cookies in your Internet browser, not all functions of our Website may be entirely usable.

Disclosure of your information

We share your personal data with third parties in the following situations:

Service Providers: we sometimes engage selected third parties who act on our behalf to support our operations, such as (i) card processing or payment services (see the section below headed “Payment Information”), (ii) IT suppliers and contractors (e.g. data hosting providers or delivery partners) as necessary to provide IT support and enable us to provide our goods/services, and (iii) providers of specialist services, including retouching, printers, framers and bookbinders. Pursuant to our instructions, these parties may access, process or store your personal data in the course of performing their duties to us and solely in order to perform the services we have hired them to provide.

Administrative and Legal Reasons: if we need to disclose your personal data (i) to comply with a legal obligation and/or judicial or regulatory proceedings, a court order or other legal process. (ii) to enforce our Terms & Conditions or other applicable contract terms that you are subject to; (iii) to protect us, our members or contractors against loss or damage. This may include (without limit) exchanging information with the police, courts or law enforcement organisations.

Payment information

Any credit/debit card payments and other payments you make will be processed by our third-party payment providers and the payment data you submit will be securely stored and encrypted by our payment service providers using up to date industry standards. Please note that we do not ourselves directly process or store the debit/credit card data that you submit.

DATA RETENTION

We will keep your personal data only for as long as is reasonably necessary for the purposes outlined in this Privacy Policy, or for the duration required by any legal, regulatory, accounting or reporting requirements, whichever is the longer. In particular, we retain your personal data for 2 years after your photography session and we retain digital files of your photographs for 24 months. When you consent to receive marketing communications, we will keep your data until you unsubscribe. Upon expiry of the applicable retention period, we will securely destroy your personal data in accordance with applicable laws and regulations.

OUR DATA PROTECTION RIGHTS

Opt-out – You may opt-out of future email communications by following the unsubscribe links in our emails.  You may also notify us at hello@kayleighwilliams.co to be removed from our mailing list.

Access – You may access the personal information we have about you by submitting a request to hello@kayleighwilliams.co.

Amend – You may contact us at hello@kayleighwilliams.co to amend or update your personal information.

Forget – In certain situations, you may request that we erase or forget your personal data.  To do so, please submit a request to hello@kayleighwilliams.co

Please note that we may need to retain certain information for record-keeping purposes or to complete transactions, or when required by law.

Contact

At any time, please contact us at hello@kayleighwilliams.co for questions related to this Privacy Policy.

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.